Isocore Solutions LLC ("Isocore," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, and disclosed when you use the Isocore Solutions website and related online services.
This policy applies to information collected through our website, including when you browse our pages, submit an inquiry, or otherwise interact with functionality made available through the site.
Information We Collect
Depending on how you interact with the website, we may collect information such as:
- Information you voluntarily provide through forms, such as your name, email address, company, role, and message.
- Information contained in communications you send to us.
- Technical information associated with your visit, such as browser, device, approximate geographic information, pages visited, referring information, and other standard web interaction data.
- Information collected through analytics and security services used on the website.
How We Use Information
We may use information collected through the website to:
- Respond to inquiries and requests for information.
- Evaluate and respond to requests for IAM assessments or other services.
- Operate, maintain, secure, and improve the website.
- Understand website usage and improve content and user experience.
- Detect, prevent, and investigate abuse, fraud, security incidents, or other misuse.
- Comply with applicable legal, regulatory, or contractual requirements.
Analytics
We use Google Analytics 4 ("GA4") to understand how visitors interact with the website. GA4 may collect information such as pages viewed, interactions, approximate location, device and browser information, and other usage information.
Analytics information is used to understand website performance, improve our content and services, and evaluate how visitors interact with the site.
Google may process information collected through Google Analytics in accordance with its own privacy practices and policies. Your browser may also provide controls for limiting certain forms of tracking or measurement.
Forms & Communications
If you submit information through a form on our website, we use that information to respond to your request and provide the services or information you requested.
We may use third-party service providers to transmit or process form submissions. Our website may use Resend to facilitate the delivery of email communications resulting from form submissions.
Information submitted through a form should be limited to information necessary for your inquiry. Please do not submit passwords, authentication secrets, credentials, or other sensitive security information through website forms.
Cloudflare Services
We may use Cloudflare services, including Cloudflare Turnstile, to help protect website forms and other functionality from spam, automated abuse, and malicious activity.
Cloudflare may process technical information associated with a request in order to provide security and abuse-prevention services. Depending on the services enabled, Cloudflare may also use cookies or similar technologies and may provide its own analytics or security telemetry.
Cloudflare processes information according to its applicable privacy practices and terms.
Cookies & Similar Technologies
The website may use cookies, local storage, scripts, pixels, or similar technologies where necessary to provide functionality, maintain security, understand website usage, or support third-party services.
In particular, services such as Google Analytics and Cloudflare may use cookies or similar technologies as part of their respective functionality.
You can generally control cookies through your browser settings. Disabling certain cookies or technologies may affect the functionality of portions of the website.
Information Sharing
We may share information with service providers that perform services on our behalf, such as website infrastructure, analytics, security, communications, email delivery, and related technical services.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect the rights or property of Isocore or others, investigate security or abuse incidents, or protect the safety of users.
We do not use information submitted through this website for purposes unrelated to the purposes described in this policy without an applicable legal basis or appropriate notice.
Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, providing services, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type and nature of information and the reason it was collected.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Your Choices & Rights
Depending on where you reside and applicable law, you may have rights regarding personal information, which can include rights to request access to, correction of, deletion of, or information about the processing of your personal information.
To make a privacy-related request, contact us using the address below. We may need to verify your identity before fulfilling a request.
Children's Privacy
Our website and services are intended for business and professional audiences. We do not knowingly solicit personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the effective date shown at the beginning of this policy. Your continued use of the website after an updated policy becomes effective constitutes use subject to the updated policy, to the extent permitted by law.
Contact
If you have questions about this Privacy Policy or want to make a privacy-related request, contact: